Privacy Policy

1. Who We Are

Suburban Garden Mastery ("we," "us," or "our") operates the website at suburbangardenmastery.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, sign up for our email list, purchase digital products, or submit a custom garden planning request.

If you have questions about this policy, you can contact us at: [email protected]

2. Information We Collect

Information you provide directly:

• Name and email address when you sign up for our newsletter or free guide
• Photos, dimensions, growing zone, budget, and garden goals when you submit a custom garden planning request
• Payment information when you purchase a digital product (processed securely by our payment provider — we do not store card details)
• Any other information you choose to include in a message or form submission

Information collected automatically:

• Browser type, device type, and operating system
• Pages visited and time spent on the site
• Referring URL and general geographic location (country/region)
• IP address

3. How We Use Your Information

We use the information we collect to:

• Deliver the free guide, digital products, or custom garden plan you requested
• Send you our newsletter and gardening resources (only if you opted in)
• Process and fulfil purchases
• Respond to your questions or support requests
• Improve our website and offerings
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Email Communications

When you sign up for our newsletter or free guide, you consent to receive occasional emails from us, including gardening tips, resources, and information about our products and services. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting us directly.

5. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Email marketing platforms (e.g., to send newsletters)
• Payment processors (to handle purchases securely)
• Website hosting and analytics providers

These providers are contractually required to protect your information and may only use it to perform services on our behalf. We do not share your information for third-party advertising purposes.

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser. Note that disabling cookies may affect some site functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you would like us to delete your information, please contact us at [email protected].

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for email communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.